Return & Exchange Policy

At D&P Apparel 35, we strive to ensure that every customer is completely satisfied with their purchase. If for any reason you are not happy with your order, we’re here to help.

Eligibility for Returns

• Items must be returned within 14 days from the date of delivery.
• Products must be unused, unwashed, and in original condition with tags attached.
• We cannot accept returns for final sale items, underwear, or personalized products.

Exchange Policy

• We accept exchanges for size or color variations, subject to stock availability.
• If the requested size or color is unavailable, we will issue a store credit or refund.

Non-Returnable Items

• Sale or clearance items
• Items damaged due to misuse or improper care
• Custom-made or personalized products

Return Process

1. Contact our customer support team at support@dpapparel35.com with your order number and reason for return.
2. We will provide you with return instructions and the return shipping address.
3. Once we receive and inspect the item, we will issue your refund or process the exchange.

Refund Timeline

• Refunds will be processed to your original payment method within 5–7 business days after receiving the returned item.
• Shipping fees are non-refundable unless the return is due to our error (wrong or defective item).

Important Notes

• Customers are responsible for return shipping costs unless the product is defective or incorrect.
• We recommend using a trackable shipping service to ensure your return is received safely.